Why the best tech doesn't always guarantee the best results

Here are my top tips to make digital transformation actually work when it involves people processes - the real secret isn’t just in the tech you pick:

1️⃣ Start with people, not tech. Success depends on understanding how change impacts your teams and winning their buy-in from day one. Define their reason to believe and sense check process change against this. 

2️⃣ Clear vision + strong leadership. Everyone must know the why, the how, and the what. 

3️⃣ Build cross-functional collaboration. HR, IT, Operations, and frontline teams must unite to break silos and solve real business challenges. 

4️⃣ Iterate & learn fast. Use agile ways of working to adapt quickly and keep momentum. 

5️⃣ Communicate relentlessly. Transparency and honest dialogue prevent fear and resistance. Digital transformation is as much about culture and mindset as it is technology. Nail both, and the results will speak for themselves. 

What’s your top tip for digital success?

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I’m Joanne - expert in People, Culture, Change, and Transformation, and founder of WHR. 

With a rare blend of HR, Operations, IT, and Change Leadership experience, I step in as a trusted interim or Fractional leader and coach for business owners, HR Leaders and HR consultants juggling it all.